This Privacy Policy explains how EVERCREST GROUP MANAGEMENT LTD ("Evercrest Group Management", "we", "us" or "our") collects, uses and handles personal information when you use this website and contact us by any means.
Please read this policy carefully. If you have any questions, please contact us at [email protected].
1. Who we are
EVERCREST GROUP MANAGEMENT LTD is a private limited company registered in England and Wales. Company number: 17219488. Registered office: 101 Dunvegan Drive, Southampton, England, SO16 8DB.
For the purposes of UK data protection law, we are the data controller of personal information collected through this website.
2. What information we may collect
We may collect personal information in the following ways:
2.1 Contact form submissions
When you use the contact form on this website, we may collect:
- Your full name
- Your email address
- Your phone number (if provided)
- Your company or agency name (if provided)
- Your role type (worker, agency, contractor, business, etc.)
- Your location (if provided)
- The content of your message
- Your confirmation of consent to our use of your data
2.2 Email enquiries
If you contact us directly by email, we will collect and retain the information you include in your message and any attachments.
2.3 Payroll and worker enquiry information
If you submit information in connection with a payroll administration enquiry, we may collect details such as assignment information, employment or engagement details, or payroll-related information that you voluntarily provide. You should not submit sensitive personal information (such as National Insurance numbers or bank details) through this website unless specifically requested through a secure process.
2.4 Website usage data
If analytics are enabled on this website, we may collect anonymised or aggregated information about how visitors use the site, such as pages visited, time on site and referring URLs. This data is collected and processed in aggregated form and is not linked to individual identities unless you have separately provided personal information.
3. How we use your information
We use the information we collect to:
- Respond to your enquiry about payroll administration or workforce management support
- Communicate with you about the services you have enquired about
- Maintain records of communications and enquiries
- Understand how enquiries reach us and improve our communications
- Comply with our legal obligations
We do not use your personal information for automated decision-making or profiling.
4. Lawful basis for processing
We process personal information on the following lawful bases under the UK GDPR:
- Legitimate interests: responding to enquiries you have submitted to us and maintaining records of those communications
- Consent: where you have provided explicit consent through the contact form for us to use your information to respond to your enquiry
- Legal obligation: where we are required to process information to comply with applicable law
5. How long we keep your information
We retain personal information for as long as is reasonably necessary for the purposes for which it was collected. Enquiry information is generally retained for a period of up to 12 months following your initial contact, unless you enter into an ongoing engagement with us or we are required to retain information for a longer period by law.
6. Who we share your information with
We do not sell, rent or trade your personal information to third parties for marketing purposes.
We may share personal information with:
- Service providers who assist us in operating this website and managing communications (such as email hosting and form processing providers), who are required to handle your data in accordance with data protection law
- Regulatory bodies, law enforcement or other authorities where required by law
7. International transfers
We aim to keep personal data within the UK and the European Economic Area. Where any transfer outside these areas is necessary, we will ensure appropriate safeguards are in place in accordance with UK data protection law.
8. Your rights
Under UK GDPR, you have the following rights regarding your personal information:
- Right of access: you can request a copy of the personal information we hold about you
- Right to rectification: you can ask us to correct inaccurate personal information
- Right to erasure: you can request that we delete personal information in certain circumstances
- Right to restrict processing: you can ask us to pause processing of your personal information in certain circumstances
- Right to data portability: you can request a copy of your personal information in a structured, commonly used format
- Right to object: you can object to our processing of your personal information in certain circumstances
- Right to withdraw consent: where processing is based on consent, you can withdraw consent at any time
To exercise any of these rights, please contact us at [email protected].
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal information in accordance with data protection law. The ICO's website is ico.org.uk.
9. Security
We take reasonable steps to protect personal information from unauthorised access, loss or misuse. However, no internet transmission is completely secure and we cannot guarantee the security of information transmitted to this website. You should not submit sensitive personal data (such as financial account details, National Insurance numbers or payroll-specific information) through this website unless specifically requested through a secure process.
10. Cookies
This website may use cookies. For detailed information about how we use cookies, please see our Cookie Policy.
11. Links to other websites
This website may contain links to external websites. We are not responsible for the privacy practices of those websites and recommend you review their privacy policies independently.
12. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date. We encourage you to review this policy periodically.
13. Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
EVERCREST GROUP MANAGEMENT LTD
101 Dunvegan Drive, Southampton, England, SO16 8DB
Email: [email protected]